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Inmate Calling Rates | Overcharged or Pay Too Much Per Minute or Per Call For Prison Calls or Jail Calls?

If You Have Been Overcharged or Paid Inmate Calling Rates Per Minute or Per Call That Were Too High, Share Your Complaint About Being Charged Too Much For Jail Calls or Prison Calls With Others And Report Your Complaints To A Telephone Consumer Protection Lawyer.

Have you paid too much for jail calls or prison calls?  Have you been overcharged for receiving a call from a family member or friend who is imprisoned or locked up in jail or prison?  Have you been paying exorbitant, excessive, unreasonable, unjust or unfair inmate calling rates and prices for receiving prison calls or jail calls?

unreasonable, unjust unfair inflated charged too much overcharged prison jail calls inmate calling rates

Families of incarcerated individuals often pay significantly more to receive a single fifteen minute collect call from a prison, jail or correctional facility than for their basic monthly telephone service. Depending upon the facility where the inmates are incarcerated, it may cost as much as $17.30 or more for a 15-minute collect call, which is multiples of what the same call might cost outside the incarceration setting. Prison payphone service providers often charge high per minute rates for inmate calling from prisons or jails, as well as high per call rates or connection fees for each collect prison call made.  And that is not including the myriad of additional ancillary fees and extra charges that some prison payphone companies charge in connection with providing inmate calling services that do not necessarily relate to the transmission of the prison call itself.

The inmate calling service that prison payphone companies provide is typically an exclusive service in that an inmate calling service provider acts as the sole telecommunication provider that incarcerated persons at a particular facility can use to communicate by telephone with family members, friends, legal counsel and others who are not incarcerated. Inmates and those they call typically cannot choose among providers for lower calling rates.

The FCC has received tens of thousands of comments from people about the high price of staying in touch with their loved ones who are incarcerated and recently issued a report and order dealing with the skyrocketing costs of interstate long distance inmate calling services.  Are you one of those who have been harmed by the high price of keeping in touch with loved ones being held at a prison, jail, penal institute or correctional facility?

Overcharged for inmate calling? Rates per minute or per call too high?

If You Have Been Overcharged For Inmate Calls From Prison or Jail, Report Your Complaints About Being Charged Too Much For Inmate Calling Services To A Telephone Consumer Protection Lawyer.

Fill Out The Form On The Right To Request a Free Attorney Review Of Your Inmate Calling Complaint.

{ 7 comments… add one }

  • mariah October 25, 2014, 4:24 pm

    I feel like i am being overcharged sometimes i recently put 50.00 my boyfriend only called twice minus the 9.50 fee and i was left with 23.00 amd my boyfriend said on weekends its 3.04 to accept 7 cents a minute after that.

  • jaimie schilz May 16, 2015, 3:06 am

    I put 25$ on the phone for gtl and only received 3 phone calls. I had an 11$ balance my last call. I’ve been ripped off.

  • ashley June 23, 2015, 1:39 am

    I put 25$ an only got 1 call what the hell

  • Patricia Ezell June 25, 2015, 5:23 pm

    have put $25 on a prepaid card and I do good if I get 3 calls from my son that is a crock Gtl is reaping people off and it is not fare to the poor people who have to scrap up $25 just to talk to there love one it is not rite at all and something should be done about this

    • anita mccoy August 13, 2015, 2:46 pm

      I totally agree. these charges and fees are outrageous. everytime i put any money on the phone its a $7.95 fee in addition to a .60 fee per call charge. I know this a scheme the jail cooked up with these companies and they receive kickbacks. But its not affecting the inmates who they obviously could care less about it affects the loved ones who often are poor and on fixed incomes. just sad money is the root of all evil

  • Kelcy September 13, 2015, 8:52 pm

    GTL is bullcrap!! I put 25 dollars on my dads account and I can barley get 3 phone calls!!! I believe I’m being ripped off. When your poor its a blessing to come up with 25 dollars and get to hear your loved ones voice but I really don’t think its right to do this to people… I love how everything is about money these days! And the officers think its hilarious.. So sad.. If I only had 10 dollars to my name I wish I could put just something on there just to tell my dad I’m working on putting more money on there for him :((

  • debra October 3, 2015, 2:26 pm

    I just put 25.00 and did not even talk does anyone have a contact no?

If You Have A Complaint About Charges or Fees For Prison Calls or Jail Calls, Share Your Prison Call Complaints With Others By Leaving A Comment Below.