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AT&T Mobility Complaints | Do You Have An AT&T Cell Phone, Mobile & Wireless Telephone Complaint?

If You Have A Complaint About AT&T Mobility or About Your AT&T Wireless, Mobile or Cell Phone Service, Share Your AT&T Mobility Complaint With Others And Report Your AT&T Wireless Complaint To A Cell Phone Consumer Protection Lawyer.

A team of mobile, wireless and cellular telephone consumer protection attorneys and lawyers are investigating potential complaints being made by current and former AT&T Mobility wireless customers and subscribers about AT&T Mobility and/or AT&T wireless cell phone and mobile telecommunications products and services.

AT&T Mobility (formerly known as Cingular Wireless) is one of the largest wireless service providers in the United States and provides wireless voice, data and text services and equipment to more than one hundred million AT&T cell phone and wireless subscribers throughout the nation, including consumers (individuals and families), businesses and governments. AT&T Mobility Cell Phone, Wireless and Mobile Complaints

Do You Have An AT&T Wireless Complaint, AT&T Mobile Complaint or AT&T Cell Phone Complaint?

AT&T Mobility wireless, mobile and cellular telephone complaints potentially being investigated include complaints about the following AT&T wireless, mobile and cell phone products and services, among others:

  • AT&T Wireless Plans, e.g., complaints about AT&T cell phone plans and wireless voice or talk calling plans, such as basic local wireless communications service, long distance service and roaming service, AT&T cell phone and mobile data plans and AT&T wireless text messaging plans or texting plans, AT&T Mobility international data and messaging plans and international roaming and international long distance calling plans, AT&T Mobility business plans, AT&T prepaid cell phone plans, AT&T Mobility pay-as-you-go plans, AT&T cruise ship plans, complaints about plan features and pricing, including monthly charges, included minutes, message sent allowance, pay per use rates or per-minute rates and overages, etc.
      • AT&T Mobile Share Value Plan (family and individual voice, text and/or data)
      • AT&T FamilyTalk or Individual Nation Voice Plan
      • AT&T FamilyTalk or Individual Data and Messaging Plan
      • AT&T Prepaid GoPhone Plan
      • AT&T Prepaid DataConnect Pass Plan (domestic DataConnect Pass and International DataConnect Pass Global and expiration)
      • AT&T International Plans and add-ons (AT&T Europe travel minutes, AT&T Canada and Mexico travel minutes, AT&T Rest of World travel minutes, global messaging, data global, cellular at sea, AT&T Nation wit Canada, Viva Mexico, GoPhone International Long Distance and Roaming, Mexico Plus Long Distance)
  • AT&T Wireless Devices, e.g., complaints about AT&T wireless devices such as:
    • AT&T cell phones and basic handsets and AT&T smartphones such as Apple iPhone 5, Apple iPhone 4, HTC Desire 610, HTC One, HTC First, LG G Vista, LG G3, LG G Flex, LG Optimus G Pro, Samsung Galaxy S5, Samsung Galaxy S4 (active and mini),  Samsung Galaxy Note, Samsung Galaxy SIII, Samsung Galaxy Rugby Pro, Amazon Fire Pro, Asus PadFone X, BlackBerry Z10,  BlackBerry Q10, Motorola Moto X, NEC Terrain, Nokia Lumia 635, Nokia Lumia 1520, Noka Lumia 925 and Nokia Lumia 1020 smartphones running operating systems such as Apple iOS, Google Android and Microsoft Windows)
    • AT&T tablets, netbooks, notebooks, eReaders such as Apple iPad  and Apple iPad mini with Retina display Wi-Fi + Cellular, Apple iPad Air with WiFi + Cellular, ASUS MeMO Pad FHD 10 LTE, LG G Pad 7.0 LTE, Nokia Lumia 2520 Silk Black, Samsung Galaxy Tab 4, Samsung Galaxy Note Pro 12.2, Samsung Galaxy Tab 3 7.0, Samsung Galaxy Tab 2 10.1, Samsung Galaxy Note 8.0, etc.
    • AT&T GoPhones and other AT&T prepaid cell phones
    • AT&T navigation aids and monitoring devices,  and
    • Other AT&T mobile devices or AT&T internet devices (such as AT&T Unite Pro, AT&T Unite, AT&T Beam, Audiovox Car Connection Elite Series, FiLIP, Amber Alert GPS, AT&T Mobile Hotspot MiFi Liberate, AT&T Wireless Home Phone & Internet, etc.)
    • AT&T SIM cards
  • AT&T Wireless Network (e.g., complaints about the AT&T 4G LTE, UMTS and HSPA+ network and AT&T 4G coverage, about other GSM digital transmission technologies and the AT&T 3G network and 3G coverage and AT&T 2G Edge network,  AT&T wireless cell sites and cell towers, AT&T network reliability, dropped calls, AT&T data download and upload speeds, AT&T cell phone signal strength, AT&T cell phone reception, etc)
  • AT&T wireless charges, fees and taxes (e.g., complaints about cramming or having unauthorized or unwanted charges or fees placed onto AT&T cell phone bills without permission or consent, complaints about being overcharged or paying too much for products or services on your AT&T cellular telephone bills, charges for Mobile Purchases and subscriptions such as ringtones, wallpapers, games, music and other downloadable content, etc.)
  • AT&T wireless refunds, adjustments and credits (e.g., complaints about being owed refunds or credits in connection with an AT&T Mobility account)
  • AT&T wireless billing and payments (e.g., complaints about being overbilled, complaints about an AT&T cell phone account balance, about an AT&T cell phone bill or AT&T cellular telephone account statement, combined bills, AT&T wireless payment arrangements such as AT&T AutoPay, AT&T prepaid and GoPhone, AT&T paperless billing, AT&T wireless online billing, AT&T Next installment payment plan for smartphones and other AT&T cell phone billing disputes)
  • AT&T wireless account management (e.g., complaints about AT&T wireless service being disconnected, suspended or terminated, AT&T cell phone contracts, the MyAT&T app, AT&T online account management at www.att.com, etc)
  • AT&T telephone numbers and telephone access lines (e.g., complaints about porting AT&T wireless phone number, adding, cancelling or terminating AT&T wireless phone lines, activating or reactivating AT&T wireless phone service, upgrades, etc.)
  • AT&T wireless cell phone calling features (e.g., AT&T visual voicemail, enhanced voicemail, basic voicemail, ringtones, caller ID, call waiting, 3-way calling, AT&T Smart Limits, call forwarding, etc)
  • Other AT&T wireless, mobile and cell phone products and services (e.g., AT&T Mobile Insurance coverage and AT&T Mobile Protection Pack for replacement or repair of lost, stolen damaged or out of warranty malfunctioning device, warranties, etc.)
  • AT&T cell phone privacy and security related issues
  • AT&T wireless offers, promotions, rewards, rebates and advertisements (e.g., complaints about AT&T wireless rewards or rebates or offers, or discounts, about activation, balances and replacement of AT&T rebate cards, about AT&T Prepaid Visa Reward Card for enrolling in paperless billing or AT&T AutoPay, AT&T Bill Credit Offers, and AT&T Refer-A-Friend, etc.)

If You Have A Complaint About Your AT&T Wireless, Mobile Or Cellular Telephone Report Your AT&T Cell Phone Complaints To A Cell Phone Consumer Protection Lawyer.

Fill Out The Form On The Right To Request a Free Attorney Review Of Your AT&T Wireless Complaint.

{ 3 comments… add one }

  • Becky January 18, 2015, 7:56 pm

    AT&T smart limits. When I added it to my plan for my daughters one you were able to sit how many gigabytes of data she could use and that she used it it would shut off until the next billing cycle. I paid for 99 a month for it and it was worth every dime because I didn’t have to worry about getting extremely high overage bills. Well apparently they change the way that works and you can no longer limit the amount of data you can only set it on and off manually by managing the line The Smart limits is set on. I was never notified of this change however they are saying that they sent emails out I still cannot find where the email is sent to me. So in the month of December before I can realize it I have $800 bill and when I login I see that my daughter has went way and beyond her to allow 2 gigabytes a month. When I call customer service basically the lady all it all down to to her was my daughter must of got my phone without me knowing somehow got passed my finger print pass code for the phone then was able to going to my AT&T app and figure out that password as well. Sorry there’s no way she’s very smart and all teenagers are now days but I can promise you this did not happen anyways and after she did all this she changed it according to AT&T. Then she proceeds to tell me this is not AT&T’s fault and not in that manner was very rude acted as if they were perfect which was offensive to me. So today I go on and Google complaints about the smart limit and I find that they changed it and sent emails to everyone supposedly so not only did I not get the email but the very customer service lady last night lied to me she’s acting as if someone changed it when you can’t even set limits anymore according to AT&T. I feel the least they can do is it just the overages for the month of December and now I’m not so sure I don’t want to Smart limits because it’s not going to be very useful for me when I have to monitor it myself and either just completely shut it down and turn it back on that’s just useless to me. But I feel like as a paying customer I should’ve been notified & if it was by email they should’ve had a requested electronic signature be required so that it would go back to them letting them know that the customer had received notification of these
    changes. & bye have an electronic signature the customer was saying they agreed to the changes in the terms of the Smart limits. But all I can seem to get my AT&T is I have a bill of $818 that must be paid by February 2 and it’s my fault. Any advice and the situation would be very helpful. Thank you,
    Becky

  • susan May 14, 2015, 5:13 am

    I bought a prepaid Go phone at target on April 6.2015,It got turned off within three weeks.I called Att they said your phone is restricted because it comes up Not Sold.They gave me an Email address to send the purchase receipt in .I did that on May 4 .I got a text message restriction is off once the emailed receipt was received.Today it was turned off again.i called and the customer service rep took an hour to finally get it back on.I ask to speak to her supervisor ,the supervisor said it will be turned off again in a half hour because the phone wasn’t sold.She transferred me to the security department they said they never received copy of the receipt.I sent them a copy of the original email.She then said ok,I explained I nned to know if this is a reliable phone because my husband works nights and needs his phone in case of an emergency.I was pretty much accused of having a phone I did not pay for by Att.I feel like I was wronged.Much more to this complaint.

  • Lang Himebaugh January 16, 2016, 3:37 am

    Someone has signed me up for the AT&T Mobile Protection Pack. I canceled the day I was notified in the mail, but the service was on the account for 2 weeks. They still are charging me for $1. Someone needs to organize a class action lawsuit for this behavior… even if it is for some store employees trying to get commissions. It’s not right. They company should have policies that require this to be double checked.

If You Have an AT&T Complaint, Share Your AT&T Complaints With Others By Submitting A Public Comment Below.